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Emergency services outside of Charles University

Crisis lines


  • Samaritans - based in the UK, 24/7, +44 84 57 90 90 90


EU EMERGENCY CALL NUMBER 112

Prepared to dispatch calls in many languages            

For using in mobile networks even without a SIM card or with no credit

Non-stop service

Free of charge

Covering the whole territory of the country and EU


We recommend that you try to find crisis services in your country and in your language, they often work online through chat, for example.


Crisis intervention


  • BOHNICE PSYCHIATRIC HOSPITAL

    Immediate assistance 24/7 (no appointment needed).

    A doctor who speaks English is always present, but the centre does not guarantee English-speaking services over the phone.

    Address: Ústavní 91, 181 02 Prague 8

    Phone: +420 284 016 110, +420 284 016 666


  • PSYCHIATRIC CLINIC, GENERAL UNIVERSITY HOSPITAL IN PRAGUE

    Address: Ke Karlovu 11, 128 08 Prague 2

    Phone: + 420 224 965 344; 224 965 345. If you cannot reach the previous contacts, you can call the general helpline: + 420 224 961 111, where you will be transferred

    E-mail: sekretariat.psychiatrie@vfn.cz

    Website: https://www.vfn.cz/pacienti/kliniky-ustavy/psychiatricka-klinika/


  • DIACONIA SOS CENTRE

    Address: Varšavská 37, Prague 2,

    Monday to Friday, 9 a.m. to 8 p.m.

    E-mail:

    English-speaking specialists available, it's better to write an email before your visit.

    Website: www.soscentrum.cz


  • BLUE LINE

    Website: https://www.modralinka.cz/english

    E-mail: Write to help@modralinka.cz and you will receive an answer from us within 72 hours.


  • LEDOVEC – MENTAL HEALTH CENTRE PILSEN

    Provides a wide range of counselling services

    Address: Karolíny Světlé 13, 323 00 Pilsen

    Phone: +420 377 429 616,

    E-mail:

    You may also find more options online, as well as English-speaking psychotherapists for a fee.



Psychological help

A special e-mail for all students and teaching staff from Faculty of Arts.

E-mails are answered by counseling staff from the Carolina Center and the Faculty of Arts, whom connect the person with question with an expert. You will receive an answer within the next day. Please do not hesitate to use support, even if you were not a direct participant in the event - support capacities are now sufficient for everyone.



Support for victims and bereaved families and friends

  • In IUSTITIA - a medium and long-term support service for students, teachers and families affected by the situation. More information here .


  • White Circle of Safety - providing complex victimological intervention for victims and witnesses of crimes, https://www.bkb.cz/en/contact/bkb-centres/



Last change: May 7, 2024 10:59 
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Contact us
Contact

Carolina Centre

CU Point

Univerzita Karlova

Ovocný trh 560/5

Prgue 1, 116 36

Czech republic


Students with special needs

Tel.: (+420) 224 491 604

E-mail:


CU Point (ISIC)

Phone: +420 224 491 850

E-mail: info@cuni.cz

Opening hours and departments


How to reach us